Elbec Garden Builings
100% year on year growth
Elbec have worked with Iconography for a long time - over a decade in fact. Over the years, their eCommerce business has grown consistently, and when it came upgrade to the latest version IXO Commerce, they knew it would be the perfect fit.
Still, we took the time to get things right; we are more interested in results than in a high pressure sales strategy.
Operational efficiency is the name of the game
Over the course of a few months, we really dug into Elbec's internal processes, above and beyond the ordinary features of an eCommerce website, really digging into their purchase ordering and dropshipping processes, as well as their accounts package.
As a result we have a website that is all about operational efficiency. As products are purchased, purchase orders are automatically placed with the supplier for dropship delivery, the customer is informed of their delivery date, and all sales information is entered into Sage INTACCT.
Purchase orders sent direct to the supplier and deliveries sent direct to the customer - everything automated!
Business Reporting
With every order going through IXO Commerce, we provide a real-time data about the business, from customer behaviour to product profitability.
Operational Efficiencies
It shouldn’t be about how hard your staff can work. IXO Commerce streamlines workflows and allows people to work smarter, not harder.
Expertly Crafted Integrations
Integrations have to be done right, and too often they're not. At Iconography, we have a proven track record of the most complex integrations including Elbec's Sage INTACCT.
CRM
Centralising data from all retail channels enables you to deliver effective omnichannel, customer-centric marketing, with a single true view of the customer.
Our eCommerce platform
Enterprise level eCommerce, tailored for each client by our team of dedicated developers. XTRO eCommerce features a comprehensive suite of leading edge features, including personalisation and intelligent merchandising to drive performance and deliver higher levels of user engagement and conversions.
We're so pleased that we found Iconography, from all of the agencies we approached, this one stood out to us from the beginning.
Lisa Birks, Portmeirion Village
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