Automation & Integration
Bespoke integrations, open APIs, workflow automations, operational efficiencies
We develop cutting edge cloud based software to deliver efficiencies and automations for businesses, combined with our technical integration skills.
- Is your growth restricted by manual processes?
- Are you constantly moving data between different systems?
- Are you held back by sub optimal integrations?
- Do you need an integration specialist?
Missing Piece of The Puzzle
OPERATIONAL EFFICIENCIES
Cutting out the errors and the duplication of effort that come with manual processes.
Easily Scalable
Integrated Accounting
Cut out manual data entry with an integration into your Accounts system. IXO Commerce will import Sales Orders, payment information, customer information and Purchase Orders as you need, all in a fully automated process; eliminate manual data entry.
Payment Reconciliation
Every Sales Order in IXO Commerce is linked to its payment(s). That means the system stores every Payment ID for every transaction, making your bookkeeping a piece of cake. Even better, with Integrated Accounting, payment reconciliation can be fully automated.
Auto Emailed Invoices
Automatically email your customers with invoices on all of their orders. These can be set to match your workflows, sent at the point of sale, held until despatch, or at any point in between. Customers can also download invoices from their My Account screen.
Auto Generate Payment Requests on Outstanding Orders
When Purchase Orders are received, IXO Commerce can automatically communicate with customers who have ordered those products to request immediate payment, if they have an outstanding balance. The customer receives a link that takes them to a prefilled payment page on your website.
Make a Payment
When a customer has an outstanding balance against their Account, or against a particular Sales Order, IXO Commerce can be used to take payment. Automate the journey when products in Purchase Orders are received into the warehouse to prompt customers to pay their balance before fulfilment.
Retrieve a Quote
IXO Commerce gives your sales staff the tools to build up a Quote on our intuitive agent portal, either over the phone on in person. This is then emailed to the customer for online payment. The system then provides reporting for outstanding quotes and commission.
Multi Warehouse Order Fulfilment
With a system that offers 100% stock visibility across all channels, you will have the confidence that orders can be fulfilled across multiple Distribution Centres. Set bespoke rules and fulfilment thresholds, while tracking Warehouse performance and stock levels.
Courier Integrations
Save time and remove the risk of human error by having an automated link to your couriers. Either direct, or through an aggregate service, your staff will spend less time copying and pasting, and more time packing; just print the label with a single click of a button.
Dropshipping
Dropship eCommerce and in store orders via a third party supplier. Create product listings, update availability and lead times; IXO Commerce will simplify your life by automatically placing orders with your suppliers, creating Purchase Orders and Invoices.
Inventory Demand Planning
With all of your sales and stock data in a single place, it's easy to get a holistic view of demand. IXO Commerce takes this data to intelligently predict required order levels, taking into account peak periods, recent sales and current stock levels.
Automated Emails
Your customers will receive an automated, consistently branded email from your IXO Commerce website at every important touchpoint. From abandoned cart and order confirmations, through to review requests and password resets, they'll be kept up to date via responsive emails.
Automated Order Processing
Allow IXO Commerce to automate your workflows. From simple email and task notifications, all the way up to fully automated Dropship and Back to Back ordering, tasks can be handled quickly and efficiently to free up your staff to focus on what really matters.
Customer Groups
Build dynamic customer groups for segmenting your marketing efforts using straightforward rules. Base them on customer purchase history, site activity, the date of their most recent visit or purchase. These can be exported to Marketing software via an integration.
Named Day Delivery
If a customer purchases a product that you have in stock, offer them a Named Day delivery option at the checkout. IXO Commerce will provide your Warehouse with all the required information so that they know exactly what has to be delivered, and when.
Book a Delivery
Once a Purchase Order has been received and any outstanding balance has been paid, your website can invite your customers to book a delivery slot on pre-existing orders. Manage the capacity, frequency and destination of your lorry journeys within IXO Commerce for a great Unified experience.
Amazon/eBay Integration
Create listings in Amazon and eBay at the press of a button in IXO Commerce. Synchronise stock, prices and manage all of your orders in our native Order Management solution. Despatch notifications are automatically pushed back to the customer through the integration; do all your work in one place.
Searchandising
What do you do when you have ten products with equal search rating? In which order should they be presented? IXO Commerce lets you set priority by retail price, newness, stock level or popularity; once set, these rules will apply to every search automatically.
Swatch Groups
You can add swatches to any option on any product, but you can also create options based on Swatch Groups; rather than update products individually, simply maintain the Group, which affects all associated products. Automatically add, delete and update swatches in seconds!
Cross-Selling Rules
Apply Cross-Selling Rules to products to save you time and energy. Build automations for related items and upsells based on Brand, Collection, Category and Attribute data. For example, assign an upsell of 'Black Shoe Polish' to all products in the 'Leather Shoe' category with the 'Black' attribute.
Product Overlays
Add image or text overlays to any product, but don't waste your time applying Product Overlays individually. Instead, use IXO Commerce's automations to create rules; assign an overlay to products added in the last 30 days, or to products in the 'Sofa' category and have the 'Fabric' attribute.
CMS Notifications
Users receive CMS notifications on login, giving them quick reminders of important tasks. Whether it's CRM notes that require a follow up, reviews that need approving, or just reminders that it's been a while since they published a blog post, IXO Commerce helps your team work smarter.
Sample Request Tool
Allow your customers to send you automated Swatch requests. Enable or disable individual fabrics and groups for this service, and watch as customer requests simply enter your workflows for fulfilment. Data collection also allows you to increase your marketing reach.
Import/Export
Work efficiently with bulk Import/Export functionality. Export your product data and update them in bulk via a CSV imports for product information, images and options. Complete quick edits on existing products, or build new ones. For ease of use, build your own spreadsheets and upload them.
INTEGRATIONS
Work with a credible partner to achieve complex and reliable integrations.
Expertly Crafted Integrations
Online Card Transactions
IXO Commerce is integrated with one Payment Gateway as standard, to be selected from our list of approved suppliers. We work with a variety of specialist companies including Stripe, Opayo, World Pay, Adyen and more; check our website for a full list.
Pay Pal
Integrate Pay Pal Checkout into your website for an improved customer experience and a better conversion rate. With a simplified process, customers can login to their account, and IXO Commerce will pull their delivery and billing details, with no need for time consuming double entry.
Apple/Google Pay
Give your customers another option at checkout with Apple and Google Pay. The one click payment services are another way of optimising your conversion rate and simplifying the process of buying online; an excellent choice for eCommerce websites focussing on high transaction volumes.
Interest Free Credit
For higher ticket items, use IXO Commerce to offer a finance application process online, via an integration with one of our approved suppliers. This can increase average order values on eCommerce orders, and save your salespeople time, as the customer fills out the application themselves.
Face to Face Payments
Take integrated card payments with the award winning IXO Commerce EPoS system. We cut out the human error of double entry into a PDQ machine, and import payment results for fraud checking and bookkeeping purposes; check out our list of approved suppliers on our website for more information.
Integrated Accounting
Cut out manual data entry with an integration into your Accounts system. IXO Commerce will import Sales Orders, payment information, customer information and Purchase Orders as you need, all in a fully automated process; eliminate manual data entry.
Google Integrations
Connect your Google AdWords, Analytics and Tag Manager accounts directly into IXO Commerce and you can enjoy detailed, up to the minute, analytics. We're ready for the very latest version of Google Analytics; work with our developers to add custom goals and tracking events to your website journey.
Marketing Integrations
Connect your marketing databases via IXO Commerce; synchronise your audiences and update your customers' marketing preferences automatically. Export abandoned carts, order information and more to take full advantage of your marketing platform. Check our website for approved suppliers.
Post Code Validation Integration
Increase conversions by integrating with a Post Code lookup service like Loqate, to speed your customers through your checkout as fast as possible. Increase the speed and accuracy of your data input in the CMS and EPoS by using exactly the same tool.
Alternative Channels
Consolidate all of your sales channels by using IXO Commerce for centralised product information and order management. We have product feeds ready to use as standard, or can customise them to your requirements; we make your product data work for you.
Amazon/eBay Integration
Create listings in Amazon and eBay at the press of a button in IXO Commerce. Synchronise stock, prices and manage all of your orders in our native Order Management solution. Despatch notifications are automatically pushed back to the customer through the integration; do all your work in one place.
Affiliate Marketing
IXO Commerce comes with inbuilt product feeds, and we have experience in tweaking these to work with Affiliates. More importantly, we also know all about Affiliate tracking, so you can manage the impact of your marketing, and only pay for those sales that it generates.
Supplier Integrations
If you work with third party suppliers, why not have an automated stock feed. Those stock levels can then be used to power messaging designed to improve the customer experience. Look to automatically pull down Purchase Order updates; the only limit is what they can do for you.
Courier Integrations
Save time and remove the risk of human error by having an automated link to your couriers. Either direct, or through an aggregate service, your staff will spend less time copying and pasting, and more time packing; just print the label with a single click of a button.
3rd Party Review Integrations
For an enhanced customer experience, use third party companies like Feefo and Trustpilot, in order to encourage your sales and improve your conversion rate. Trustpilot and Feefo ratings have been shown to improve both, which is why we integrate IXO Commerce with their review platforms.
OPEN API
Improving the ability of third parties to connect to IXO Commerce data sources.
Solving Modern Business Problems
Open APIs
When you need to connect to a third party, use IXO Commerce's Open APIs; these cover any aspect of the system, and any data point can be made available. As standard, they cover off the core function; from orders to customers, from products to loyalty points.
Sales Order APIs
The IXO Commerce Sales Order APIs allow third party systems to access or amend customer order data, perfect for Logistic or Integrated Accounting. All data is held securely, with API access restricted to specified IP addresses, or protected via authentication as an alternative.
Stock APIs
Do you maintain your stock records in a separate system, or do you have a need to regularly check stock levels in IXO Commerce? The Stock APIs facilitate both functions, so that you can automate stock lookups - do away with cumbersome spreadsheet manipulation.
Loyalty APIs
What good is a loyalty scheme unless it is omnichannel? With IXO Commerce's Loyalty APIs, you can ensure that every part of your retail operation is using the same data. Redeem existing points, add new ones, or simply check an account balance for a given customer.
Purchase Order APIs
Create and manage Purchase Orders in third party systems using the IXO Commerce Purchase Order APIs. These can automatically populate your Purchase Orders with SKUs, quantities, cost prices and discounts. Suppliers can then acknowledge receipt in return.