OMNIS is live in 16 stores
When demand outstripped supply, And So To Bed began to manufacture their own designs based on traditional pieces which led to the opening of their first shop on the Kings Road in London. With the success of their unique and luxurious designs they now operate throughout the UK.
A high end, high functioning omnicommerce experience for a luxury bed retailer.
We were thrilled to be able to support this well-known High Street retailer re-platform from their old Magento eCommerce site; as part of a broader re-energising of the ’And So To Bed’ brand, its proposition and the customer experience online and instore.
With emphasis on the ‘bigger picture,’ And So To Bed wanted to radically improve the instore customer experience and empower shop floor staff with the tools to interact with potential customer instore, anywhere in the store, and have product information and EPoS facilities to hand.
And So To Bed enjoy all the technical innovations that have made our eCommerce platform such a success, just mixed with the award winning OMNIS.
Orders are added through a quick to use, intuitive interface. Orders can be accessed by staff in any location and customer queries are quickly resolved.
With everything from product inventory to order details in one place, whatever the sales channel, every customer can expect the same service.
With detailed reporting, manager can keep track of quotes and sales in all stores simultaneously, tracking the performance of individual salespeople.
OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.
We're so pleased that we found Iconography, from all of the agencies we approached, this one stood out to us from the beginning.
Lisa Birks, Portmeirion Village
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