Koi Logic
All the benefits of Unified Commerce
They've replaced a patched together system with one single solution; one piece of software, one database, zero lag time
Over the years, Koi Logic had gotten used to a system that never quite worked as it should. In theory, when they changed an image on their clunky old RMS software, the product page on their eCommerce website should have been updated. In theory, when they upated prices, or stock, or added new products, those changes should have been pushed throughout their retail ecosystem.
The reality was very different.
One system, one set of training costs and no integrations
They've replaced a patched together system with one single solution; one piece of software, one database, zero lag time
Like so many retailers that we speak to, Koi Logic were mired in integration hell. The web link never functioned as promised, and even when it worked at all, the connection was intermittent. Fields were poorly labelled in the legacy system, and the whole process was confusing. Training and aftercare were always poor, however that was compounded this year by his provider cutting all support for the POS terminal.
Koi Logic needed a new solution, one that catered for a modern omnichannel retailer.
-One system, one set of training costs and no integrations. What could be better?
Enterprise eCommerce
Koi Logic didn't have to compromise and prioritise instore over online. IXO Commerce provides one perfect solution for both.
EPOS
Instore orders are processed quickly and simply, using traditional barcode readers. Receipts are either printed or emailed to the customer.
WMS
Full stock and supplier management, with purchase ordering, stock take provision and extensive reporting empower Koi Logic.
Operational Efficiencies
With Unified Commerce, products and orders are only ever managed in one location. This saves Koi Logic time, so they can focus on the fish!
Online and instore retail
OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnicommerce retail solution fit for the 21st century.