Unified Commerce - powering your whole retail operation, online and instore – all the features, functions, information, insight, reporting and data you need is at your fingertips in real-time.
Pioneering, agile and award winning omnichannel retail platform
What's included with our OMNIS Retail software?
Enterprise eCommerce
Our eCommerce is a game-changer for retailers that want to deliver a market-leading omnichannel experience to their customers. We've built a wealth of features into our platform including personalised experience management, intelligent merchandising, workflow automation and CRO.
EPOS
Intuitive touch screen and mobile POS empowers staff by giving them everything they need at their fingertips. Product information, stock levels, stock locations, refunds and returns and store-level discounts help to drive better margins and unrivalled customer loyalty.
Retail Management System
Our RMS enables you to create and manage your entire product catalogue for use in online and offline channels.
Real-time stock visibility helps to improve both inventory and customer order management while accurate real-time sales reporting supports a data-driven approach to retail growth.
One system, one database, one supplier. Lower your training costs, improve efficiencies and enpower your sales staff.
This is Unified Commerce.
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Our guide to choosing the right Retail Management System
CRM
Centralising data from all retail channels enables you to deliver effective omnichannel, customer-centric marketing and loyalty programmes, personalise customer interactions and offer value-added services like click and collect.
Purchase Ordering
OMNIS Retail collates every order into one easy to manage list, streamlining your purchase ordering. There’s no need to hunt down missing telephone orders, ring around multiple stores, or wait for your eCommerce integration; every order is ready and visible as soon as it is placed.
Warehousing
Track which products are due in, and when, which of those are reserved to customer orders, and which aren’t. Staff use dedicated screens for picking, packing, returns and stock taking, with all the required information right in front of them.
PIM
Operational efficiency is the key. Products should be created and managed in one place, for all channels. No duplication of effort, no delays in product creation, product changes or promotion roll outs, and no problematic integrations.
One system, one database, providing insight and oversight of your omnichannel operation
OMNIS Retail - solving everyday challenges
We know the frustrations that using multiple systems can cause - integrations between outdated POS software, legacy RMS and modern eCommerce websites cause friction that costs time and money. Omnichannel retail software enables you to focus on the future, not what's holding you back.
Eliminate duplication of effort by centralising product, sales and customer data in one system
Efficient and fit for purpose software empowers smaller teams to achieve more
No integration fault lines and different vendors to raise problems with
Increased accuracy means fewer mistakes
Improved workflows through accurate real time information
Gain a true single customer view with a complete record of every touchpoint they have with your business
Better customer outcomes from accurate stock and lead time information and efficient order processing
Better decision making from real time sales and stock information
Reduced training and licensing costs and enhanced operational efficiency
Improved support from a single software supplier
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Furniture retailers with the OMNIS advantage
Award winning recognition among omnichannel retailers
Our innovative omnichannel retail software won the top award for 'Best Use of Multichannel'.
In more recent years, we have helped Haskins Furniture move away from a disjointed legacy retail system with OMNIS Retail now powering the entire operation: online and in store.
The solution was a coherent platform for modern omnichannel retailing and delivering eCommerce, EPoS, CRM and a suite of head office and retail operations management functionality – all running from one database.
OMNIS Retail
One complete solution. One complete system.
Single Database
With a single database, there is zero lag time and no stock discrepancies. No need for two separate systems to run your online & in-store retailing.
Readily Scalable
Our software is flexible and will be tailored to your requirements. Once you have OMNIS running in one location, easily add additional stores as needed.
Cloud-Based EPoS
You can access the retail management system anytime, from anywhere. Unlike other providers, we don’t charge per user, so no hidden licence fees.
Hardware
Like any EPoS system, OMNIS can be used with a barcode scanner, printer and cash drawer. Easy to use, quick to set up.
And So To Bed Case Study
With emphasis on the ‘bigger picture,’ And So To Bed wanted to radically improve the instore customer experience and empower shop floor staff with the tools to interact with potential customer instore, anywhere in the store, and have product information and EPoS facilities to hand; we were thrilled to be in a position to fulfil their needs.
Would you like to know more?Agile Online and Instore Retail
Staff Management
Solving Modern Retail Problems
Innovative Solutions
Key Features
EPOS
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Pioneering, agile online and instore retail
OMNIS Retail is a pioneering new retail solution that has been driven by D2C brands & niche retailers looking to the future. A single database eliminates any data integration issues between outdated systems, instead providing a cloud-based omnichannel retail solution fit for the 21st century.